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TOPIC: Help?

Help? 5 years 7 months ago #1598

  • terrier
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The Chat icon seems to appear 'online' every time I log on. Though it's 'online' at times when the chat room isn't open. And it takes an age to load when I click on it. Is this normal?

Thanks!
Talia
Life's not about waiting for the storm to pass, it's about learning to dance in the rain. <3
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Re: Help? 5 years 6 months ago #1705

Hi terrier, thanks for writing! This sounds like a "cache" issue. In other words there are elements of the webpage that are stored on your computer and your browser uses these files to make the page load quicker.

You can clear that cache by:

Windows: ctrl + F5
Mac/Apple: Apple + R or command + R

As far as the page taking forever to load, it seems some have had that issue, but don't worry, we are actually going to be releasing an ALL NEW chat page in the next couple weeks and that should solve that issue.

Hope that helps!
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The following user(s) said Thank You: terrier, noble240

Re: Help? 5 years 6 months ago #1733

  • Godsadvicegiver12
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How come every time I tried to get on Uncle Andy Live it said that no one was on and it wouldn't let me send a message to Uncle Andy to ask when he would start?
You don't have to be Goliath to succeed, Little Davids can succeed, too :)
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